If you are using Phone Services, check the network connection between your device and the corporate network as follows:.Connect to Cisco WebEx Messenger service. If your VPN is not connected, contact your system administrator. Troubleshooting Jabber Like a TAC Engineer Robbie Horgan Test Engineer BRKUCC-2347. If you have the access rights to your corporate network from non-corporate Wi-Fi networks, check that your VPN is connected (if VPN is required).If the installation of Jabber client is done via mobile device management (MDM). Contact your IT helpdesk if you encounter any issues installing the Cisco Jabber client.
Run the Cisco Jabber installer file and follow the on-screen instructions.